Grant Hansell

Grant Hansell is a Customer Success Manager at Salesforce, where he focuses on helping organizations improve their customer experiences. His professional mission emphasizes effective listening to bridge the gap between expectations and actual experiences. He is a strategic thinker with multiple Salesforce certifications and has experience in various sectors, including public, private, and nonprofit organizations.12

Prior to his role at Salesforce, Grant spent nearly four years at Qualtrics, where he contributed significantly to customer success initiatives.3 His background also includes skills in project management, event planning, and business analysis.2