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Grant Bradford
Senior Director @ Robinhood | CX/Account/Fraud Ops
Grant Bradford is the Senior Director of Platform Operations (CX, Account, and Fraud Ops) at Robinhood, a financial services platform known for its commission-free trading. In this role, he is responsible for overseeing customer experience (CX), account management, and fraud operations, ensuring that users have a seamless and secure experience on the platform.
Bradford has a background in operations and customer service management, having previously served as the Director of Customer Trust and Safety Operations at Robinhood. His expertise lies in enhancing client interactions and maintaining the integrity of account operations within the firm.
He holds a degree from The University of Alabama and is based in the Greater Orlando area. Bradford is also active on LinkedIn, where he has over 500 connections and shares insights related to his work in financial compliance and operations.123
