Graham Wright

Graham Wright is a meticulous, self-motivated Strategic Account Director and Mobile Marketing expert with a knack for strategic partnership development and value-based sales and marketing methodologies.

With a keen eye for detail, Graham excels in crafting and executing customized business plans and specifications for key accounts and clients, ensuring a tailored approach to meet various needs.

Throughout his tenure, Graham has closely collaborated with customers, overseeing the solution process from start to finish, providing continuous support, progress tracking, and delivering measurable results to guarantee client satisfaction.

His proficiency in leveraging technical and consultancy domain expertise has consistently resulted in surpassing client expectations, as exhibited in his impactful communications strategy for O2's Priority Moments loyalty program, driving a significant 27% growth in active users.

Having dedicated 7 years to O2's marketing team, Graham honed his skills in customer experience-centric communications, encompassing operations, creativity, and strategy within a leading CRM/Marketing organization.

Drawing from his background in contact center and speech technology, Graham advocates for digital and data-driven communications that seamlessly integrate marketing, service, and support to establish cohesive customer relationships.