Graham Robson

Graham Robson is the Founder and Chief Executive Officer of CloudSET Services, a company that specializes in developing process-driven apps and web services to enhance Zendesk's capabilities for customer service solutions.1 3 7 CloudSET focuses on transforming agent performance for customer experience (CX), employee services, and addressing agent welfare.2 Graham Robson is also active on LinkedIn, where he shares insights and updates about CloudSET's activities and achievements.2 6

As the CEO, Graham Robson leads a small but dedicated team, with Sara Liddle serving as the Chief Operating Officer (COO) and other key members like Alan Byrne as Engineering Director and Simon Pledger as Senior Development Engineer.8 CloudSET is headquartered in London and operates as a privately held company with a focus on software development.4

Graham Robson's professional background and expertise are centered around software development and customer service solutions, particularly in enhancing Zendesk's functionalities. However, there is another individual named Graham Robson who holds a different role at Wellington-Altus Private Wealth, which might cause confusion.5 The Graham Robson associated with CloudSET is distinct from this other professional.

Unfortunately, the specific LinkedIn username "grahamrobson" does not directly link to Graham Robson of CloudSET in the provided search results, but his professional activities and updates can be found under his name on LinkedIn platforms.2 6