Gordon Smith, a financial services expert with over two decades of experience, is a Partner/Principal in Deloitte Studios. He focuses on guiding global financial services companies in finding the perfect balance between experiences that delight the customer and creating enterprise value. By aiming to elevate the human experience, Gordon provides valuable insights to clients on human-centered, tech-enabled transformations.

Gordon's educational background consists of a Master of Business Administration (M.B.A.) from the prestigious Wharton School at the University of Pennsylvania, and a Bachelor of Science (B.S.), with honors, from Virginia Tech.

Prior to joining Deloitte Studios, Gordon held advisory positions in companies such as Hot Studio, now part of Facebook, and senior executive positions in Gurtin Municipal Bond Management and BearingPoint. He has also worked in Accenture's Consumer Banking and Web services division.

With Gordon's vast experience, educational background, and strong leadership skills, he brings value to the financial services industry, both domestically and internationally.