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Gord Spasojevic
Seasoned IT professional with broad experience in application and infrastructure sector. Certified ScrumMaster® (CSM®)
Professional Summary of Gord Spasojevic
Gord Spasojevic is a seasoned IT professional with a wealth of experience primarily in the banking sector, as well as in independent IT service consulting focused on infrastructure. With a solid foundation in Mechanical Engineering from Ryerson Polytechnical University, Gord has developed extensive expertise in various facets of IT project delivery and infrastructure service management functions. His strong analytical skills have enabled him to successfully implement new systems and effectuate process improvements that lead to enhanced customer experiences and significant cost savings.
Gord possesses a remarkable ability to serve as a consultative business partner, showcasing a demonstrated track record of developing collaborative relationships that span across all organizational levels. His approach fosters an environment where innovation and strategic decision-making thrive, ensuring that the businesses he works with achieve their operational goals efficiently and effectively.
Professional Background
Throughout his illustrious career, Gord has held key positions in some of the most reputable organizations in the financial sector. He currently serves as a Senior Manager in Application Support at Grant Thornton LLP, where he leverages his extensive experience to enhance application performance and develop effective support strategies. His work has significantly contributed to the operational efficiency of application systems, allowing for a seamless user experience across various platforms.
Before his current role, Gord was the Senior Manager of Server Platform Engineering at BMO Financial Group. Here, he oversaw critical server operations, ensuring stability and efficiency while spearheading initiatives aimed at improving server platform performance. His leadership resulted in elevated service delivery that resonated positively with the bank's clientele.
At CIBC, Gord made notable contributions as a Governance Consultant in Middleware and Database Enterprise Operations. His insights into governance and operational protocols were vital to ensuring processes were adhered to, thus enabling reliable database functions. Prior to that position, he displayed his expertise by taking on the role of Director of Audit/Problem/Vulnerability Management. His work focused on identifying potential risks and instituting robust management strategies to mitigate vulnerabilities within the IT landscape.
Gord also held several director-level positions at INTRIA, where he contributed to production application support, operations, and engineering. His role as Director of IT Infrastructure at Cognicase (formerly Personus Inc.) further solidified his strong reputation in the IT community, particularly in the strategic oversight of technology infrastructures.
In addition to his more senior roles, Gord started his career as a Systems/Telecom Administrator at Maple Leaf Sports & Entertainment, where he handled critical telecom operations, paving the way for his advancement in the IT field.
Education and Achievements
Gord's education in Mechanical Engineering from Ryerson Polytechnical University laid a strong technical foundation that has been critical in his career development within IT. This engineering background has endowed him with the analytical mindset and problem-solving capabilities that are essential in navigating the complexities of IT project management and service delivery.
Throughout his diverse career, Gord has achieved numerous accolades, including recognition for enhancing operational efficiencies and driving successful collaborative projects. His ability to foster relationships across departments has been instrumental in achieving shared goals and implementing forward-thinking IT solutions.
Gord is highly regarded for his innovative approaches to IT challenges, consistently finding ways to streamline processes and introduce new technologies that align with organizational objectives. His influence extends beyond technical capabilities; he's known for mentoring upcoming professionals in the IT field, sharing his deep knowledge and passion for technology and sustainable practices.
Achievements and Impact
Gord's career is marked by significant achievements that underscore his value in IT and infrastructure management. His work at Grant Thornton LLP has transformed application support services, while at BMO Financial Group, he optimized server platform operations, effectively enhancing overall service delivery.
His leadership at CIBC in Audit/Problem/Vulnerability Management positions showcased his commitment to proactive problem management, establishing frameworks that not only address issues as they arise but also focus on preventive measures.
At INTRIA, Gord's several leadership roles in operations and engineering facilitated enhanced service delivery and customer satisfaction. His keen insights into application support and infrastructure have consistently resulted in robust IT solutions that resonate with end-users, ultimately driving heightened engagement and loyalty.
In all roles, Gord emphasizes data-driven decision-making and innovation, which have been pivotal in adapting to rapid changes in technology, particularly in the banking sector. His forward-thinking strategies have positioned the organizations he has served for success in a highly competitive environment.
Conclusion
In summary, Gord Spasojevic is a highly accomplished IT professional with extensive experience in the banking and independent IT service consulting domains. His background in Mechanical Engineering arms him with a robust analytical approach, reinforced by years of practical experience across various prestigious organizations. As a senior manager and leader in IT – focusing on both application support and infrastructure management – he exemplifies the qualities of a collaborative business partner. His strategic insights and dedication to embracing technological advancements continue to elevate the organizations he serves and positively impact their operational outcomes. Gord's career is a testament to the importance of leveraging technical expertise to foster innovation and drive efficiency in the IT landscape, and his ongoing commitment to excellence is sure to propel him to even greater heights in the future.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
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- Timeline: Shows your relationship history with each contact
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- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Clay's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Clay isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Clay instead of Salesforce, Hubspot, and Pipedrive. Clay is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Clay can absolutely serve as your primary relationship management tool.
Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.