Giovanni Fiorilli

Giovanni Fiorilli is a seasoned professional in the e-commerce industry, currently serving as the Director of Product Management for Shipping & Logistics at eBay.34 His expertise lies in the crucial areas of shipping and logistics, which play a significant role in the success of online marketplaces.

Professional Background

Fiorilli has been with eBay for several years, where he has made notable contributions to the company's shipping and logistics strategies. In his role, he has been involved in various initiatives to improve eBay's shipping processes and enhance the overall user experience for both vendors and customers.

Key Contributions

Shipping Innovations:: Fiorilli has been instrumental in setting standard processes for shipping on eBay, aimed at facilitating both vendors' and clients' experiences.1 His work has focused on making shipping terms more transparent and user-friendly, as these have become increasingly important factors in users' purchasing decisions.

Partnerships:: Under Fiorilli's leadership, eBay launched a platform integrated with Poste Italiane, providing clients with greater transparency regarding their order status.1 This initiative also benefits vendors by offering services from selected partners at predefined costs.

International Shipping Program:: Fiorilli has been involved in the development and updates of eBay's International Shipping Program, which aims to simplify cross-border transactions for sellers and buyers.5

Industry Insights

At the E-commerce NetComm Forum in Milan, Fiorilli shared valuable insights about the importance of standardized shipping processes for marketplaces like eBay.1 His contributions highlight the critical role of efficient logistics in the success of e-commerce platforms.

Giovanni Fiorilli's LinkedIn profile can be found under the username giovanni-fiorilli-17923a3, and he is based in Redmond, Washington, United States.2