Meet Gian Jagai, a highly accomplished and passionate professional services leader with over a decade of experience working for top-tier companies such as Amazon Web Services (AWS), Pentaho, and TekSystems. With a consistent track record of success, he has managed and grown services delivery pipelines, built PMOs, developed delivery methodologies, led cross-functional processes for new packaged products and education services, and managed teams of over 45 members across North America, EMEA, and APAC.

In addition to his experience, Gian also boasts a range of specialties, including being a Salesforce Certified Administrator, SCRUM Certified, Agile Leader, and having a Copado Certified Administrator. He is also proficient in utilizing tools such as JIRA, FinancialForce PSA, and Microsoft Office Suite.

Gian's educational background includes an MBA from Babson F.W. Olin Graduate School of Business and a BS from the University of Colorado Boulder.

Overall, Gian is a critical thinker who brings a collaborative and passionate leadership style to any organization he works with, resulting in strong customer success, increased fiscal returns, improved delivery quality, and low employee attrition.