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Gerd Keuser
Savvy, versatile "doer" in the areas of process, program and project management with agile mindset.
Gerd Keuser is an experienced professional with a diverse background in various organizations and roles.
Gerd Keuser holds a degree in Industrial Clerk from Tubag Trass-, Zement- und Steinwerke Ltd and a Diplom Wirtschaftsingenieur (FH) in Industrial Engineering and Management from the University of Applied Sciences in Saarbrücken, Germany.
Currently, Gerd Keuser serves as the Program Director at ServiceNow, showcasing leadership and management skills.
With a rich history at Swisscom Ltd, Gerd Keuser has held several key positions including Organization Manager, Head of Test Engineering IT Processes, Stream Lead, Head of Operational Excellence, Head of Paid & Self Services, and more.
Gerd Keuser has also been involved in project and process management at Swisscom Fixnet Ltd, demonstrating a well-rounded expertise in customer care and technical support.
Additionally, Gerd Keuser has consulting experience as a Consultant, Senior Consultant, and Manager at IDS Scheer Ltd, highlighting a consultancy background.
Gerd Keuser's journey reflects a commitment to excellence, embracing change and paving the way through various organizational roles and responsibilities.
