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Gerardo Leon
Delivery Manager at Stefanini LATAM
Gerardo Leon is a seasoned professional with over a decade of experience in the Telecomm industry.
His expertise lies in service delivery, people management, talent development, and retention across various organizational levels.
Gerardo is a dedicated leader who values employee well-being as a cornerstone for company success, echoing Simon Sinek's belief that employee satisfaction leads to customer satisfaction.
He excels in areas such as competence and performance management, workload forecasting, financial acumen, and overall service delivery.
Outside of work, Gerardo prioritizes his family and has a keen interest in technology, literature, movies, chess, and video games.
He holds a Master of Science (MS) and Bachelor of Science (BS) from Universidad Simón Bolívar Oficial.
In his professional journey, Gerardo has held key roles such as Service Delivery Lead at ngena, TAC Delivery Manager at Huawei, and various Service Delivery Line Manager positions at companies like Ericsson and Available.
He has also contributed his expertise as a Software Delivery - Project Lead at Ericsson and as a Software Upgrades Engineer at Nortel Networks.
Gerardo began his career at Nortel Networks through the New Graduate Leadership Program in 2007, showcasing his commitment to personal and professional growth.
