Gerald Sims

Gerald Sims is a professional with extensive experience in customer experience and operations management. He served as Head of Customer Experience at Street Smarts VR from May 2021 to August 2022, where he led post-sale operations and managed key metrics for the company's global customer footprint.1

Professional Background

Key Career Highlights::

• Currently Director of Customer Success at Uno Health (August 2022 - October 2023)1
• Previously Head of Customer Experience at Street Smarts VR1
• Worked at Qualtrics in multiple roles including Customer Intelligence Manager and Global Operations Manager1
• Served as a Captain in the United States Marine Corps from September 2011 to March 20181

Education::

• MBA from UCLA Anderson School of Management1

Professional Locations::

• Based in Salt Lake City, Utah1

Gerald Sims has demonstrated a strong track record in leadership roles, with experience spanning technology companies, customer experience, and military service. His professional journey showcases a progression through increasingly strategic customer-focused positions.