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Gerald Hastie
Customer Operations Senior Executive
Gerald Hastie is a seasoned Customer Experience Senior leader with more than 20 years of operations and management consulting expertise. With a background in turning around underperforming operations and enhancing service strategies, he has achieved remarkable success in improving customer satisfaction, net promoter scores, and service levels. His leadership roles have involved overseeing day-to-day operations and spearheading management consulting projects for various major corporations.
Highlights
Nov 1 · Adweek
Twitter Is Now Offering Brands Customer Service Chatbots to Use in Direct Messages - Adweek
Nov 1 · PRWeek
Twitter launches DM features to improve business-customer interaction - PRWeek
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Location
Dallas-Fort Worth Metroplex
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People also viewed
Titus Bocseri
Managing Director, Slalom Strategy ~ Global Insurance Practice
Shannon Cole
President at NewRock Marketing
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Director of Programs, Enterprise Transformation Leader, Business & IT Executive
Mutual Connections
See who you know in common with Gerald