George Medina

George Medina is a seasoned Principal Technical Support Engineer with over 19 years of experience in providing customer-focused technical support to enterprise-level clients.

He possesses a strong skill set in troubleshooting complex issues, root cause analysis, and delivering comprehensive solutions. With a background in various applications, operating systems, and hardware, he adeptly adapts to new technologies and tools.

George has showcased exceptional leadership and communication abilities through roles such as Manager, Mentor, and Knowledge Management Lead.

He pursued his Bachelor of Science in Mathematics of Computation at the University of California, Los Angeles.

In his career, George has held key positions including Senior Epic Interface Analyst at Cottage Health, Principal Technical Support Engineer at Oracle, Lead Technical Support Engineer at Sun Microsystems, Technical Support Manager II at Sun Microsystems, and various roles at SeeBeyond and Software Technologies Corporation.

Prior to his technical roles, George gained experience as an Academic Tutor at UCLA, Senior Clerk at UCLA Medical Center, Counter/Auditor at Associated Students of UCLA, Customer Service Representative at Blockbuster, and served as the Northeast Division Captain at the L.A.P.D. Explorer Program.