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George Martinez
Senior Manager, Community Support at Instacart
George Martinez is a professional with extensive experience in customer service, quality management, compliance, and customer experience.
Currently, he holds the position of Senior Manager Community Support at Instacart. Prior to this role, George was the Director of Life Compliance at USAA, where he managed compliance initiatives.
Before his tenure at USAA, he served as AVP of Customer Experience and Consumer Complaints, as well as Manager of Customer Service and Client Services Supervisor at SWBC.
At USAA, George also held the position of Director of Quality and Coaching for Insurance and Investments, illustrating his diverse skill set within the financial services industry.
His professional journey started with roles in customer service at Frost Bank and AT&T, where he honed his customer-centric approach to business.
George Martinez's career trajectory demonstrates his expertise in managing customer support operations, ensuring compliance with industry regulations, and enhancing overall customer satisfaction.
His strategic approach to quality management and his thorough understanding of customer experience make him a valuable asset to any organization.
