Capella University

Western Governors University

Case Western Reserve University

John F. Kennedy High

Senior Healthcare Cybersecurity Consultant

Successfully developed and executed robust cybersecurity strategies for healthcare organizations. Possesses extensive knowledge of threat intelligence, risk management, and compliance frameworks. Proven leadership skills, coupled with technical expertise, business acumen, and executive-level communication skills. Able to collaborate with senior executives to achieve business objectives.

Key Accomplishments:
•	Developed comprehensive information security management systems tailored to client needs.
•	Conducted risk assessments and implemented mitigation strategies to safeguard sensitive data.
•	Delivered training sessions to enhance cybersecurity awareness and practices across client organizations.

George W. Jackson, Jr. LLC

Chief Information Security Officer

Responsible for management, operations, and strategic planning for a key vertical within the enterprise, with full P&L responsibility for my division. Performed NIST-based Information Systems risk analyses, HIPAA Privacy, Security, and Breach Notification Rule compliance evaluations. Provided support, planning, scheduling, project setup, and project management for Enterprise Cyber Risk Management engagements with clients ranging from pre-funding startups to global enterprises.

Key Accomplishments:
•	Successfully managed numerous client engagements, increasing client retention, business penetration, profitability, and ROI.
•	Achieved outstanding client satisfaction by consistently delivering high value to clients, resulting in substantial positive feedback.
•	Contributed to program development, assisting in laying the foundation and development of key corporate initiatives.

Clearwater

Director, Health IT and Digital Health

Assistant Privacy Officer								 		   
Serves in a leadership role for privacy compliance. Collaborate with the information security officer to ensure alignment between security and privacy compliance programs including policies, practices, investigations, and acts as a liaison to the information systems department. Maintains current knowledge of applicable federal and state privacy laws and accreditation standards.
Selected Accomplishments:
•	Investigates and acts upon privacy and security issues and complaints.
•	Performs required breach risk assessment, documentation, and mitigation. Works with Human Resources to ensure consistent application of sanctions for privacy violations
•	Collaborates with the information security to ensure alignment between security and privacy compliance programs including policies, practices, investigations, and acts as a liaison to the information and data security program.
•	Serves as information privacy resource to the organization regarding release of information and to all departments for all privacy related issues

EnvisionRxOptions

Assistant Privacy Officer

Project Manager for an innovative in-house software development team within the Clinic, helping to enable enterprise-wide expansion of a program designed to increase patient engagement and provide dramatically improved healthcare outcomes and patient safety.

Key Accomplishments:
•	Led project team and stakeholder meetings encompassing multiple initiatives in multiple departments within the Clinic.
•	Managed software development projects requiring the integration of complex medical systems spanning infrastructure, network technology, web technologies, Microsoft and Oracle SQL database technologies, HL7 integration, and Epic EMR technology.
•	Developed and administered project charter, project plans, project documentation, risks, actions, issues, and decisions (RAID) logs. Provided weekly, monthly, and ad hoc status updates to leadership and leadership teams.

Cleveland Clinic

Sr, IT Project Management, Beacon Hill Technologies

Supervised the implementation of a vendor-managed software solution in support of a leading Health Insurance Plan provider. Managed project schedules, project scope, costs, and resources, as well as worked closely with vendor implementation project manager.

Key Accomplishments:
•	Successfully delivered a complex SaaS-based solution that combined HEDIS reporting with Medicare Advantage.
•	Contributed to several rounds of contract negotiations, contract re-writes, as well as vendor evaluation and cost comparison.
•	Supervised vendor project management and vendor implementation teams to ensure agreed-upon delivery.

Medical Mutual

Sr. IT Project Manager, MurTech Consulting

Completed Ph.D. in Information Assurance and Cybersecurity. Dissertation: The Cybersecurity of Wireless Implanted Medical Devices.

Healthcare Cybersecurity Researcher, PHD

Supervised the implementation of Microsoft SharePoint ECM projects at several divisions of a global chemical manufacturing corporation.

Key Accomplishments:
•	Participated in the design and development of an Enterprise Content Management Strategy for a global organization.
•	Implemented SCRUM Project Management and Agile Methodologies to deliver custom SharePoint development projects.
•	Developed and administered project charters, project plans, project documentation, risks, actions, issues, and decisions (RAID) logs. Provided weekly, monthly, and ad hoc status updates to leadership and leadership teams.
•	Provided extensive business analysis and supplied detailed business and technical requirements documentation.

The Lubrizol Corporation

Sr. IT Project Manager, Maverick Direct

Supervised the installation of ECM Software at hospitals throughout the United States using a company-developed Project Management Methodology for software integrations with Epic EMR.

Key Accomplishments:
•	Managed projects, client relations, and in-house and client implementation teams for ECM initiatives at hospitals across the U.S.
•	Successfully completed technically complex Epic EMR integration projects at two separate healthcare facilities concurrently.
•	Administered and managed budgets from $50K to $700K, allocating resources to meet requirements and objectives.
•	Managed project scope administered project plans and project documentation and completed project implementation plans presented and approved by client leadership. Worked closely with user acceptance testing and client training teams.

Hyland Software

Sr. Healthcare IT Project Manager

Led and managed project teams in the successful development and integration of hardware and software systems in an Epic EMR environment. Organized and directed project teams during the deployment and installation of technology systems for the healthcare industry. IT Program Manager for national strategic initiatives, including ICD-10, Meaningful Use, and the Medicare Quarterly update program.

Key Accomplishments:
•	ICD-10 Program Manager-managed all phases of remediation projects throughout the region, including clinical systems: Pharmacy, Laboratory, Radiology, Specialties, and the EPIC EMR, as well as IT operations, including legacy mainframe applications.
•	Meaningful Use Program Manager-led the regionwide MU gap analysis working closely with the National Program Manager.
•	Medicare Quarterly Program Manager-coordinated the IT side of the quarterly update implementation and testing program.
•	Routinely developed and managed budgets from $100K to $2M, meticulously allocating funds to fulfill requirements.

Kaiser Permanente

Healthcare Sr. IT Program Manager

Spearheaded the complete rewrite of corporate security processes, utilizing tactical program development, national project plans, security management plans, and procedural documents, ensuring optimal operational infrastructure. Maintained effective working relationships with project team, peers, stakeholders and vendors to seamlessly integrate project deliverables into the overall strategic objectives of the organization. Collaborated in the negotiation and attainment of multi-million dollar contracts, providing IT and security solutions to illuminate corporate IT capabilities. Contributed to the development of Information Security strategic plan and roadmap.
Selected Accomplishments:
•Secured $200M contract promoting IT security solutions and program implementation for a major health care systems provider.
•Performed a complete security audit on major health care provider, creating innovative solutions for 8 month project completion.
•Revised the IT related HIPAA compliance procedures based on ISO27001 standards to meet the requirements deadline of a Fortune 100 client for contract signing.
•Coordinated 5- 6 vendors, negotiating favorable costs and terms, maximizing the corporation’s rate of return on investment.
•Researched, developed and provided security awareness education to staff members as appropriate.

Take Care Health Systems (a division of Walgreens)

Healthcare Information Security Analyst

Administered and managed the desktop and technical support for the Ohio Region, and related PC upgrade and maintenance projects, ensuring procedural consistency and project efficiency in an Epic EMR environment. Collaborated in the design and development of a national data encryption project.  Researched, evaluated and assisted in the of an Internet monitoring solution that provided an immediate increase in employee productivity to the Ohio Region and closed a longstanding project. Formulated training and development for incoming field service contractors, establishing policy, and procedural expectations for the delivery of exceptional service levels and customer satisfaction.
Selected Accomplishments:
•Directed service desk assignments covering 12 medical facilities daily, demonstrating technical knowledge in a highly-demanding environment.  Acted as a Sr. Technical advisor to IS departments and staff.
•Participated in security incident and post incident response process, served as technical security lead on small projects.
•Trained and mentored incoming IT Field Service contractors ensuring operational integrity and ease of workflow.

George W. Jackson Jr. Ph.D. MBA CAISF CRISC HCISSP CISSP PMP