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Geoffrey Alan
Banking Services - Escalation management - Branch banking - Digital banking - Client experience - Open Banking(API)
Geoffrey Alan is an experienced professional in the banking industry, with a strong background in customer support and sales.
He currently holds the position of Senior Banking Officer in customer support at DBS Bank, where he leverages his expertise to assist clients with their banking needs.
Prior to his role at DBS Bank, Geoffrey worked as a Senior Sales Associate at Citi, showcasing his proficiency in sales and relationship building.
Before that, he was a Customer Support Specialist at Citi, honing his skills in providing top-notch service to customers.
Geoffrey Alan's career highlights his dedication to customer service and his ability to thrive in fast-paced banking environments.
His experience at both DBS Bank and Citi has equipped him with a comprehensive skill set that includes customer relationship management, sales strategies, and financial industry knowledge.