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Geert Grauls
Sales Manager Accountancy at Exact
Professional Background
Geert Grauls is a seasoned professional in the field of economics and business management, boasting a rich tapestry of experience across various roles within the Exact organization. With a demonstrable passion for improving customer experience and driving sales, Geert has played multiple pivotal roles, including Global Customer Support Manager and Sales Manager Accountancy. His journey within Exact, a prominent software solutions company, has seen him not only manage customer relationships but also lead teams dedicated to enhancing client satisfaction and success.
In his tenure at Exact, Geert held several prestigious positions that highlight his versatility and expertise in customer support and sales management. As the General Manager, he showcased his leadership qualities by overseeing the entire operations, ensuring that both team productivity and customer satisfaction were optimized. His roles also included Customer Success Manager International, where he contributed to expanding Exact's global presence by tailoring customer success strategies to diverse international markets.
Prior to his extensive career at Exact, Geert cut his teeth as a Sales Manager at Sybel Informatique International, a subsidiary of The Sage Group plc, where he honed his skills in direct sales and client relationship management. This role paved the way for his successful career at Exact, allowing him to bring a wealth of experience to his subsequent positions.
Education and Achievements
Geert Grauls’s solid educational background in economics lays a strong foundation for his impressive career. He holds a Master's degree in Applied Economics from EHSAL and another Master’s degree in Economics from Katholieke Universiteit Brussel. This robust academic training provided him with the theoretical and practical knowledge necessary to navigate the complexities of the business and economic sectors effectively.
Throughout his career, Geert has demonstrated a commitment to continual improvement and adaptation, matching the dynamic nature of technology and customer service expectations. His extensive experience in customer support combined with strategic sales management has led to notable achievements in enhancing customer experience and operational efficiency at Exact.
Notable Achievements
- Leadership: Geert held leadership roles at Exact that allowed him to manage large teams and influence company strategy on a global and local scale. His ability to motivate teams and foster a culture of customer-first thinking has been instrumental in transforming customer support into a proactive segment of the business.
- Customer-Centric Innovations: As the Global Customer Support Manager, Geert spearheaded several initiatives aimed at enhancing customer engagement through effective support systems. His approach to building lasting relationships through tailored customer communications has led to increased retention rates and customer loyalty.
- Sales Excellence: With an eye for identifying opportunities within the market, Geert excelled as Sales Manager, where he not only contributed to revenue growth but also developed strategical partnerships that elevated Exact's standing in the competitive software solutions landscape.
- International Experience: His role as Customer Success Manager International allowed Geert to understand the nuances of different cultural expectations and business practices globally, which has enriched his ability to serve clients from diverse backgrounds successfully.
Through these varied experiences, Geert Grauls has exemplified what it means to lead with integrity and vision in the sales and customer support arenas, making significant contributions to the organizations he has represented and the clients he has served.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
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Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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