Gary Pica

Gary Pica is the Founder and President of TruMethods, LLC, a company dedicated to supporting managed service providers (MSPs) in enhancing their business practices. He established TruMethods in 2008 with the vision of creating a community where IT providers could learn from one another and improve their operational efficiencies through structured training and software solutions.

Professional Background

Before founding TruMethods, Pica held several significant positions in the IT industry:

• Regional General Manager at mindSHIFT (2005-2008): He managed IT outsourcing and cloud services, contributing to the company's growth and integration into larger entities like Best Buy and Ricoh.

• Managing Partner at Dynamic Digital Services, Inc. (1996-2005): Under his leadership, the company became one of the fastest-growing MSPs in the U.S., managing over 7,000 endpoints.

• Sales Director at ADP (1989-1993): He was responsible for achieving sales quotas and managing a sales team.

Contributions to the MSP Community

Pica's work at TruMethods focuses on two primary programs: FormulaWon and myITprocess. FormulaWon is designed to help MSPs accelerate their growth through personalized training and accountability tools, while myITprocess offers a platform for business automation, enabling MSPs to standardize their services and improve client experiences.

His leadership has positioned TruMethods as a key player in the MSP sector, particularly after its acquisition by Kaseya, which further integrated its offerings with industry-leading tools to enhance MSP profitability and operational efficiency.12