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Gary Garnett
Passenger Service Supervisor at Airport Terminal Services
Gary Garnett is a highly experienced results-driven manager with over 15 years of experience in development and project management. He has extensive experience in call center management in high-volume domestic and international operations. Gary is an internal consultant with skills in analyzing existing operations and implementing strategies, processes, and technologies to improve productivity and efficiency. He is an expert in facilitating changes in the workforce to support organizational financial and quality objectives. Gary is highly skilled in customer relations, team building, project management, information technology, human resources, and benchmarking.
Gary Garnett studied BS at Rutgers University, US Air Force, and Dell Computer Corp. He has worked in various organizations such as Airport Terminal Services, The Queen's Health Systems, American Dental Partners, Santander Bank, N.A., and Beacon Health Strategies.
Gary Garnett has expertise in Vendor Selection & Contract Management - Call Center Operations, Customer Service, IT Dashboard & KPIs, Telecommunications Project Management, Team Leadership, Business Process & Performance Management, Data Center Operations, Budgets, Forecasts, P&L, SLA, Human Resource Management.
