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Cbpp Gart Capote
BPM, CX & BXD - Author - Keynote Speaker - Instructor - Consultant
Gart Capote is a prominent expert in Business Process Management (BPM), Business Process Model and Notation (BPMN), and Customer Experience (CX), operating through his consultancy, Gart Capote Consulting, which serves clients in Brazil, Europe, and Latin America. He holds certifications such as Certified Business Process Professional (CBPP) and is recognized for his contributions as an author, speaker, instructor, and mentor in the field of business process optimization and customer experience enhancement.
Capote specializes in helping organizations integrate their processes with customer experiences, utilizing methodologies like BPMN and BPMS (Business Process Management Systems) to achieve operational efficiency and improved customer satisfaction. His work emphasizes the importance of aligning business processes with customer-centric strategies to drive success in various business environments.
In addition to his consulting work, Capote is active on LinkedIn, where he shares insights and engages with other professionals in the BPM and CX domains. His professional presence reflects a commitment to fostering knowledge and best practices within these fields.