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Gala Samokieszyn
Customer Success Program Manager at ESG (Customer Success as a Service®️)
Gala Samokieszyn is a seasoned professional in the field of Customer Success, currently serving as the Head of Executive Sponsorship at ServiceNow, where she focuses on global industries and strategic growth. Her expertise encompasses a wide range of areas including Customer Success, SaaS, Account Management, Hospitality, and Project Management.3
In addition to her role at ServiceNow, Gala is also an Advisor for the Customer Experience Certification Program at Seton Hall University, a position she has held since September 2024.1 She has contributed to various discussions and publications related to customer experience and success strategies, indicating her active engagement in shaping best practices within the industry.2
Gala's professional background reflects a strong commitment to enhancing customer experiences and driving success through effective leadership and strategic planning.
