Gal Gordon is a seasoned Technical Success Engineer with 4 years of experience in customer-facing positions. He is currently working at Pendo.io, where he is responsible for debugging customer issues, creating reproducible test cases, and validating fixes and workarounds. Prior to his tenure at Pendo, Gal worked at Guesty as a Technical Training Manager, where he was in charge of creating training materials and processes for future employees. He has a deep passion for helping others and creating a fun working environment. In his free time, Gal indulges in his love of PC games. Gal studied Mobile Development and Computer Technology/Computer Systems Technology at HackerU.