University of Central Florida

University of Central Florida – Rosen College of Hospitality Management

Event Manager at ION

New York, New York, United States

- Manage and cultivate relationships with venues, vendors, and internal stakeholders; providing contract negotiation, RFP development, and timely budget organization for programs up to $1,000,000
-  Work alongside senior leaders on various corporate development projects for the group
-  Independently plan and execute the implementation of events in the Americas, and EMEA for ION's Analytics division; such as industry tradeshows, conferences, webinars, and customer summits global events
-  Oversee New York staff internal events to build community
-  Continue to lead North America's CSR team of 20 employees, a budget of over $70k while creating all marketing campaigns

Global Event Manager & Executive Assistant

- Facilitate all aspects of quarterly global town halls for 6,000 employees through WebEx to ensure a successful call for presenters and audience
-  Manage the global marketing $8 million budget by entering PO’s in Aestiva, reviewing contracts and processing invoices to finance
-  Assist in day-of logistics at client events and represent the ION multi-brand strategy
-  Unify NY offices through team building events, holiday and summer parties, consisting of 500 guests
-  Coordinate and execute ION’s graduate program recruitment day by creating the daily schedule, securing dinner bookings, candidate travel, managing debrief dashboard and communication with candidates
-  Spearhead ION’s CSR initiative for the Americas by planning four yearly volunteer events around technology and the environment
-  Organize monthly social events for over 100 people, while increasing engagement KPIs
-  Promoted to provide full administrative support to the CFO, CEO, and other NY based senior executives
-  Manage and track over $1 million worth of senior management expenses through Concur
-  Schedule and manage senior executive calendars to increase client meetings and optimize productivity
-  Fulfill ad-hoc administrative projects per the CFO and CEO such as note taking, health care benefit documentation and private dinners

Community Event Coordinator & Executive Assistant

- Answered a multi-system phone line, while managing 19 conference rooms
-  Worked with IT for basic equipment maintenance and HVAC system upkeep
-  Assisted office manager with corporate apartments scheduling
-  Worked alongside the travel team for employee accommodations
-  Coordinated catering orders for internal and external meetings

Office Coordinator & Executive Assistant

- Provide high-level administrative support to the CEO/President and staff
- Managed all QuickBooks, Accounts Payable and Accounts Receivable
- Monitored all client and vendor accounts to ensure accuracy and to confirm payments are made within company guidelines
- Track, reconcile, and prepare extensive expense reports, check requests and spreadsheets
- Verified/Balanced expense reports, invoices, and billing rates per account
- Processed Payroll through ADP
- Assembled all necessary documentation for Accountant
- Managed Reception area, including greeting visitors, screening all calls, maintaining stock inventory, and responding to information requests
- Responsible for all scheduling and calendar management
- Developed relationships with clients and vendors by providing information and assistance, hence creating a positive experience

- Managed all Confidential HR Matters including ADP Payroll, Worker's Compensation, General Liability, Umbrella Liability, employee health insurance, paperwork, and associated files.
- Accounts Receivable & Payable: Manage and maintain financial statement records including but not limited to Purchase Orders, Invoices, AIA Contracts/Documents, Change Orders, Estimates, Debits & Credits.
- Provided support to Project Managers:  Maintain project records/paperwork, ensure consistent communication with client and vendors. Track bid-to actual costs. Assist in material orders & guarantee delivery to site

Whitestar Consulting and Contracting

Office Operations Associate

- Advance the FYAE office by developing resources and presentations that enhance students’ understanding of academic policies, procedures, and major requirements
- Aid students’ in a successful transition to college by providing quality advisement services
- Maintain confidentiality of student information as required by University, State, and Federal Regulations

FYAE Peer Advisor

- Support the sales team and deliver the customer service promise by creating an organized and pleasant shopping environment for our customers while maintaining the brand image
- Facilitate and assist in staff training in all areas appropriate, including register usage and maintenance
- Continually evaluate the performance of each assistant while providing positive feedback to ensure results

Michael Kors

Sales Assistant

- Greet customers in a friendly manner and obtain vehicle information
- Schedule appointments and take minutes of sales meetings
- Register and record vehicle information as required by the Department of Motor Vehicles

Gabrielle Loiacono