Frank Conway is a highly experienced professional in the field of corporate learning programs and services, with a background in international business and education. He has lived and worked abroad for many years, giving him an extensive knowledge of global contexts. Conway has expertise in learning BPO services, learning technologies, multimedia selection, curriculum redesign, courseware localization, learning ROI, assessments, virtual classrooms, offshoring, and training consulting. He has studied English at Amherst College, attended the Genesis Advisers workshop at Babson College, and pursued further education at the University of Munich.

Conway has held numerous roles throughout his career, including Senior Consultant of Performance, Leadership, and Culture at Forrester Research, Learning Services Consultant at Independent Consultant, Solution Architect of Learning BPO Services at Accenture, and eLearning Enablement, Courseware Localization Manager, and Instructor at Avaya/Lucent Technologies.