Francis Kurupacheril 🚀

Francis Kurupacheril is a distinguished product leader with an extensive background spanning over 25 years in the realm of enterprise collaboration solutions. His journey has seen him navigate through diverse environments ranging from dynamic startups to prestigious Fortune 50 corporations, always prioritizing a customer-centric ethos and a commitment to solving complex, impactful challenges.

Currently, Francis serves as the driving force behind the productization of Large Language Model (LLM) based applications for Cisco Webex within the Cisco Collaboration AI sector. His team is responsible for pioneering cutting-edge products such as the AI Assistant, which provides advanced summarization and conversational AI capabilities across the entire Webex suite, along with the Webex Assistant, an enterprise-grade voice assistant powered by state-of-the-art NLP technology. Francis continuously explores novel avenues to harness LLMs for enhancing seamless collaboration experiences, showcasing his knack for innovation and forward-thinking.

With a steadfast belief in perpetual learning and creativity, Francis remains deeply engaged with the latest developments in areas like natural language processing, GenAI, conversational assistants, and recommendation systems. His relentless pursuit of pushing the boundaries of technological possibilities underscores his dedication to delivering exceptional value to customers.

Educationally, Francis holds a Master of Science in Software Management from Carnegie Mellon University, an MBA with a focus on Finance and Strategy from Santa Clara University Leavey School of Business, and a Bachelor of Engineering in Computer Science Engineering from the University of Madras, India. He also participated in an Exchange Program at the University of St.Gallen, enriching his global perspective and academic prowess.