Francesca Haynes

Operations and People Director

Francesca Haynes is a seasoned professional with a diverse educational background and extensive experience in various leadership roles within the retail industry.

She holds a Master of Science (MSc) in Business Administration and Management, with a focus on General Management, from the University of Leeds, where she also completed a Master of Arts (M.A.) in Chinese Language and Literature, demonstrating her commitment to both business and cultural studies. Additionally, Francesca earned a Bachelor's degree in Asia Pacific Studies and Politics, showcasing her interdisciplinary approach to learning.

Francesca has held key positions in notable organizations, including serving as the Retail Director at Paperchase Products Ltd, where she likely utilized her business acumen and leadership skills to drive the company's retail operations. Prior to this role, she gained valuable experience as the Divisional Operations Director at B&Q, highlighting her ability to oversee operational functions at a strategic level.

With a strong background in communication and engagement, Francesca has also worked as the Senior Director of Communication, Engagement, and Culture at Asda, where she likely played a vital role in shaping the organizational culture and fostering positive internal communication practices. Her previous role as the Senior Director for Customer Service and Internal Communication at Asda further solidifies her expertise in enhancing customer experiences and internal collaboration.

Francesca's early career included significant roles at Aldi UK, where she served as the Store Operations Director, demonstrating her proficiency in managing store operations efficiently. She also contributed to the company as an Area Manager, showcasing her ability to oversee multiple locations and ensure operational excellence.

Overall, Francesca Haynes stands out as a versatile professional with a wealth of experience in retail operations, communication, and leadership, making her a valuable asset in any organization she is part of.