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Frances Koh
Head of Marketing & E-Commerce
Frances Koh is a versatile hybrid marketer with a strong track record of over 17 years in the fields of offline and online marketing, specializing in hospitality, FMCG, and retail industries.
She excels in navigating the digital landscape, driving customer engagement, and optimizing marketing strategies to deliver effective results.
Frances is known for her hands-on leadership style and ability to thrive in complex, multi-stakeholder environments, where she identifies performance gaps and empowers teams to exceed expectations.
Her educational background includes a Bachelor of Commerce in International Marketing from the University of Melbourne and a Diploma in Hospitality Management from Temasek Polytechnic.
Her professional journey includes roles such as Senior Consultant for Sponsorship Marketing at World Vision, Head of Marketing & E-commerce at SEPHORA, Vice President of Trade Marketing & Communications at Mediacorp Pte Ltd, Marketing Manager at McDonald's, Director of Brands for Asia & North America at Pan Pacific Hotels Group, Marketing Communications Manager at Hilton, Promotions Manager at Wynn Macau, and Assistant Marketing Communications Manager at Four Points by Sheraton.