Franca-Sofia Fehrenbach

Franca-Sofia Fehrenbach is the Head of Customer Success at PlanRadar, a leading PropTech SaaS solution for digital documentation and communication in construction and real estate projects.123

As a strategic and customer-focused leader, Franca-Sofia empowers technology companies to maximize their potential.4 She is known for her expertise in driving revenue through customer success initiatives.6 Her role at PlanRadar involves leading the customer success team, ensuring that clients derive maximum value from the company's software solutions.

PlanRadar, the company where Franca-Sofia works, is based in Vienna, Austria, and has shown significant growth in recent years. The company has an estimated annual revenue of $89.1M and employs around 509 people.1 PlanRadar's software is designed to streamline construction documentation and defect management in real estate projects, offering features such as task recording, communication, and tracking for project managers, architects, technicians, and facility managers.1

Franca-Sofia is active on LinkedIn, where her username is francafehrenbach.4 She occasionally shares updates about PlanRadar's growth and new team members joining the company.5 Her presence at industry events, such as the Customer Success Festival in London, demonstrates her commitment to sharing knowledge and insights in the field of customer success.7