Fouzia Zulfiqar is a seasoned professional with over 10 years of experience in customer relations. Her career has been marked by a continuous development in customer engagement, agency management, sales management, and people management. She is highly skilled in fostering strong client relationships and motivating teams. Fouzia's educational background includes certificates in sales techniques, customer reception, complaint management, and tourism laws from CEFORA. She also holds a certificate in Commercial Assistant Training from INTERFACE3, a certificate in Dutch language private courses from NEDERLANDS ACADEMY, and a high school diploma in Business Management from INSTITUT SAINT VINCENT DE PAUL with a specialization in Economics from ATHENEE ROYAL DE GANSHOREN. Her professional journey includes roles such as Travel Shop Manager, Sales Officer for Internet services, Backoffice Officer, Counter Agent, and Intern at Connections. She has also worked as an Assistant Manager at Leroy Merlin and Pizza Hut, and as a part-time waitress during her student years.