Babes-Bolyai University Cluj-Napoca

Babes-Bolyai University

Head of HR and Finance
Marquardt Business Services

Build high performance organizational capability through leadership and partnership with the leaders on the talent management processes including acquisition, assessment, performance management, employee development, succession planning and retention;
Manage and develop employee compensation/reward and recognition programs, driving pay-for-performance culture aligned with business objectives.
Foster a culture of leader ownership and accountability of the employee life cycle and will assume the responsibility of HR processes simplification, digitization and optimization towards a clear-end state HR transformation that responds to staff highest expectations in an innovative continuous improvement experience.
Develop, implement and maintain consistent policies and procedures across all HR disciplines and locations, and work with partners for future alignment.

Vitesco Technologies

Head of Human Resources

Marquardt Group

Head Of HR and Finance Marquardt Business Services

LEONI

Head of HR SSC Europe

HR SSC Manager

Operations Manager- Analytics & Advisory

Consultant - Transformation, Automation, Shareability

Coordinate the technical team activity for motor and property claim handling and claim settlement processes.Implement specific mass claims processes and procedures.Periodical evaluation of the processes and procedures, ensure that they are up-to date. Manage and support the team. Implement quantitative and qualitative key performance indicators and ensuring to achieve the service and targets.

Groupama Asigurari Romania

Mass Claims Team Leader

Build and set-up a back office team, managing and delivering first class results, insuring to meet the quantitative and quality service and targets.Managing and support the team in thriving to common goals. Balance workload within the team.Performance evaluations and goal setting. Personal development, coaching and motivating of team members

Team Leader

Participate in the implementation of specific rules and procedures. Offers quality assistance on issues concerning claims to co-workers and clients. Manages the claim files assigned.Sets and monitors specific goals of the division. Elaborates reporting situations regarding  claims and clients complaints .Manages complaints from Insurance Supervisory Commission and clients

Tehnical Assistant

BTA Insurance

Claims Management Administrator

Florin Ciresanu