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Floriane Even
En formation Chef de projet E-commerce chez Formaouest
Professional Background
Floriane Even is a dedicated professional with a robust background in tourism, e-commerce, and customer service. With extensive experience working in various capacities within the hospitality and tourism sectors, she has honed her skills to deliver exceptional service. Having worked as a Chargée de vente voyages at Showroomprive.com, Floriane has developed a deep understanding of sales dynamics in the travel industry. Her role involved promoting travel packages and optimizing customer interactions, showcasing her proficiency in customer relationship management and sales strategies.
In addition to her experience in sales, Floriane held positions that emphasize her versatile skill set. As an Assistante de production at Groupe La France du Nord au Sud, she contributed to the development and coordination of tourism products, where her organizational skills and attention to detail were vital. Her passion for culture and languages comes to the forefront from her early career as a trilingual Hôtesse d'accueil at Camping Yelloh Village La Plage, where she provided exemplary guest relations and assistance in multiple languages, demonstrating her strong communication abilities.
Furthermore, Floriane has a rich history in customer service roles such as Receptionist polyvalente at Camping Franceloc Domaine du Saint Laurent****, where she managed front-of-house responsibilities and ensured a welcoming environment for guests. Her earlier positions, including employée libre service and various internships in customer service and marketing, indicate her commitment to continuous growth and adaptability within the field.
Education and Achievements
Floriane's academic journey reflects her dedication to the tourism and hospitality sectors, where she developed the necessary skills to excel in her career. She earned her Diplôme d'université in Conception et Développement de produits touristiques with Mention AB from Université de Bretagne Occidentale. This program equipped her with valuable knowledge and practical skills in designing and marketing tourism products, placing her at a competitive advantage in the industry.
Her foundational education includes a DEUG in Langues, Littérature et Civilisations Étrangères with a specialization in English from the same esteemed institution. This degree not only provided her with fluency in English but also with an understanding of cultural nuances, which is critical in a global industry such as tourism. She further enhanced her competencies by obtaining a Titre RNCP niveau 6 as a Chef de projet E-commerce from Formaouest, where she learned about e-commerce project management, a skill that is increasingly relevant in today's digital economy.
Floriane's commitment to applying her academic knowledge in practical settings is evidenced by her numerous internships, including a valuable stint as a stage commerciale marketing at Camping Yelloh Village La Plage, where she contributed to marketing strategies for tourism products and services.
Achievements
Floriane Even's career is distinguished by her ability to adapt and thrive in various roles across the hospitality and tourism sectors. She has developed a strong reputation for her customer-centric approach, which has led to positive guest experiences and increased customer satisfaction. Her trilingual capabilities have also allowed her to connect with a broad range of clients and partners, enhancing her effectiveness in various roles.
Through her work at Showroomprive.com, Floriane significantly influenced sales strategies that increased travel package visibility and customer engagement. Her contributions to the operational success of the tourism products at Groupe La France du Nord au Sud illustrate her strategic thinking and project management skills.
Overall, Floriane Even stands out as a motivated and skilled professional in the tourism and hospitality industries. Her education lays a solid foundation for her career, while her diverse roles reflect a commitment to excellence and continuous professional development.