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Fitzgerald Rollen
Head of Client Experience - North America at TOA Global
Fitzgerald Rollen is a seasoned professional with a background in Computer Science, having studied BS Computer Science at Holy Angel University.
With a wealth of experience in client experience management, operations, and campaign management, Fitzgerald has held significant roles in various organizations.
Currently, Fitzgerald Rollen serves as the Head of Client Experience - North America at TOA Global, showcasing leadership and customer-centric skills.
Prior to this role, Fitzgerald held positions such as Shift Lead-Client Experience Manager at TOA Global, Operations Manager at Concentrix, Campaign Manager at Sargas, Inc., and Account Manager at Sutherland, demonstrating versatility in roles.
Earlier in Fitzgerald's career, they also served as a Team Manager, Subject Matter Expert in Operations, and Consultant/Call Center Representative at Sutherland Global Services, Inc., highlighting a diverse skill set and experience in the industry.