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Fiona Ryan
Director Culture on Purpose - Consulting - Facilitation - Coaching - Conference
Fiona Ryan is a highly accomplished professional in the field of culture and leadership development, possessing extensive experience in helping organizations cultivate environments that resonate with their strategic goals and organizational purpose. With a career spanning over numerous prominent financial institutions in Australia, she has emerged as a trendsetter with a dynamic approach to 'Culture on Purpose.' Through her work, Fiona champions authentic leadership and facilitates significant transformations within organizational cultures, allowing businesses to unlock the full potential of their teams.
Her journey in the realm of organizational culture began with her educational foundation, as she pursued a Bachelor of Arts in Psychology and Criminology at the University of Melbourne. This academic background laid the groundwork for her understanding of human behavior and the interplay between culture and leadership. Building upon this, Fiona pursued further studies at the prestigious Harvard Business School, where she attended the Women’s Leadership Forum focused on Innovation Strategies for a Changing World. This experience equipped her with innovative frameworks for leading in environments characterized by rapid change—a skill crucial for today’s dynamic business landscape.
Additionally, she expanded her skill set with a Graduate Certificate in Human Resources from Swinburne University of Technology and attended the Disney Institute, where she studied Innovation & Creativity. This diverse educational journey has enabled Fiona to combine creativity with human resource practices, effectively bridging the gap between cultural values and business strategies.
Fiona's professional career includes significant leadership roles at various esteemed organizations. She currently serves as the Director at Culture on Purpose, where she passionately leads initiatives that help organizations develop identities grounded in authenticity and service. Previously, Fiona held the esteemed position of Group Head of Culture and Leadership at Westpac Group, one of Australia’s largest banks, where she was instrumental in shaping leadership development programs that aligned with Westpac’s robust commitment to cultural excellence.
Her tenure at Westpac is marked by various progressive roles, including acting General Manager for HR in the Consumer Bank and serving as HR Director for the same division. In these capacities, she played a pivotal role in driving engagement and enhancing leadership capabilities through comprehensive cultural initiatives that fostered inclusion and collaboration. Fiona's commitment to cultural transformation is also reflected in her experience as the Group Executive of People Experience at ME Bank and as Head of HR at Bankwest
Moreover, her foundational years at ANZ saw her in multiple roles including Head of HR for Esanda, Head of Engagement, and leading the Engagement & Diversity Personal Division. Across these positions, Fiona exemplified her ability to connect with employees and cultivate an ethos of mutual respect, understanding, and growth. Her insight into organizational dynamics has seen her effect real change in areas focusing on engagement, diversity, and leadership, addressing the needs of real people within the workplace.
Fiona Ryan's career is defined by her relentless pursuit of nurturing authentic leadership and creating cultural ecosystems that emphasize purpose and strategy. Her unique blend of education and experience in HR practices positions her as a trusted advisor and thought leader in the industry. With a proven track record of driving cultural transformation and enhancing leadership effectiveness, Fiona continues to inspire leaders across various sectors to embrace their authentic selves and positively contribute to their organizations.
Professional Background
Fiona Ryan is an influential figure in the domain of organizational culture and leadership transformation, serving as the Director of Culture on Purpose. Her career is characterized by her commitment to promoting authentic leadership and cultural alignment in the business arena. Her extensive professional history includes prior key roles in prominent Australian banking institutions, where she successfully led initiatives that fostered strong employee engagement and leadership capabilities. Fiona’s earlier career at ANZ, where she worked across various leadership and organizational development functions, has significantly shaped her understanding of employee dynamics and organizational culture. Her time as the Group Executive of People Experience at ME Bank and her pivotal roles at Westpac Group highlight her expertise in navigating complex cultural landscapes effectively and her dedication to aligning culture with corporate strategy.
Education and Achievements
Fiona Ryan's educational foundation is robust, encompassing extensive training and studies that have fortified her capabilities in addressing the cultural challenges faced by modern organizations. Her Bachelor's degree in Psychology and Criminology from the University of Melbourne provided her with essential insights into human behavior, while her Graduate Certificate in Human Resources from Swinburne University of Technology equipped her with practical HR skills vital for effective leadership.
Fiona's commitment to continuous learning is further embodied in her attendance at the Women’s Leadership Forum at Harvard University, focusing on innovation strategies crucial for adapting to change. Additionally, her study at the esteemed Disney Institute, emphasizing Innovation and Creativity, speaks to her belief in the power of new ideas and imaginative approaches in enhancing workplace culture.
Fiona has achieved notable milestones throughout her career, including leading culture and leadership development initiatives at major banks, consistently fostering environments where employees can thrive. Her innovative perspective on employee engagement and cultural transformation has garnered recognition, positioning her as a leader in driving change in organizational settings.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.