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Filipe Domingues
Head of Customer Success at Res:Harmonics. Experienced General Manager in hotels, serviced apartments, residential and co-living.
Filipe Domingues is a highly accomplished professional with a strong background in the hospitality industry.
Throughout his career, Filipe has achieved notable successes, including winning multiple awards and spearheading the implementation of innovative service culture training programs.
With a focus on leadership and management, Filipe holds a Level 3 Award in Leadership & Management from the Institute of Leadership and Management, as well as a BA Honours in Tourism with Business from the University of Westminster.
Filipe has held key roles in various prestigious organizations, such as serving as the Head of Customer Success at Res
His past positions include Deputy General Manager at The Collective Canary Wharf, Cluster Operations Manager at SACO The Serviced Apartment Company, and Vice President at AICR.
With a strong foundation in operations and guest services, Filipe has also served in management roles at Park Plaza, where he was instrumental in achieving high brand standards and delivering exceptional training to staff members.
Filipe's expertise extends to areas such as opening new properties, enhancing team member satisfaction, and implementing bespoke housing models.
His dedication to excellence and commitment to training and development have garnered him recognition in the industry, making him a valuable asset to any organization.