Alicja Heyduk
Wroclaw, Lower Silesian District, Poland
Alicja Heyduk is a seasoned Customer Success professional known for her expertise in building and nurturing positive long-term relationships with customers.
She has been recognized among the top 100 Customer Success Strategists by MindTouch and has extensive experience in SaaS businesses and startups.
Alicja excels in both tech-touch and high-touch customer success strategies, driving customer engagement, loyalty, and successful onboarding processes.
She holds a Master's degree in International Business and a Bachelor's degree in Management from Uniwersytet Ekonomiczny We Wrocławiu.
Alicja has held key positions such as Vice President of Customer Success at Infermedica, Head of Customer Success at Piwik Pro, and Customer Success Consultant at Voicefox, among others.
Her background includes working with a range of tools and business models, from freemium to enterprise-level products, showcasing her versatility and adaptability in the field of Customer Success.
