Sheilah Casey is a highly accomplished business coach, mentor, and consultant, with more than two decades of experience owning and running businesses across the globe. In 2007, she won the Ernst & Young Entrepreneur of the Year Award, and her expertise and passion for coaching and consulting leaders have helped companies increase customer experience excellence while achieving their ultimate vision. She is an accredited executive coach with the Institute of Executive Coaching & Leadership (IECL) with expertise in leadership, customer experience excellence, and small to medium business growth mentoring. Casey is a graduate of the University of Cincinnati with a Bachelor's degree in Design, Art, Architecture, and Planning.