Felix Yuwono

Felix Yuwono is a Business, Technology, and Product Lead with over 3 years of experience in spearheading IT projects across different functional areas utilizing various technologies and methodologies like waterfall and agile, managing teams of over 50 members.

He has a track record of excelling in global team environments and possesses comprehensive experience in full lifecycle and data-driven product development with a keen focus on understanding consumer behavior.

Felix Yuwono has been recognized with several prestigious global awards for his technological innovation and excellence, including the Indonesia Contact Center Award, Gold and Silver medals at Contact Center World for Technology Innovation and Self Service Technology on both world and APAC stages.

His educational background includes a Master of Business Administration (M.B.A.) in Business Administration, Management and Operations from the University of Canberra, a Master of Business Administration in Business Administration and Management from Ningbo University, and a Bachelor's degree in Information System from Binus International.

He currently holds the position of Head of Artificial Intelligence (AI) at Lazada and has previously served as a Lead Product Manager at Tokopedia and a Teaching Assistant at Bina Nusantara International.