Felix Michaelis

Felix Michaelis is a seasoned professional in the fields of talent acquisition, HR operations, and customer experience. He currently holds the position of Global Talent Lead at Lemonade, an insurance company.1

Career Highlights

Felix has been with Lemonade for over 4 years, joining the company in early 2019.1 Throughout his career, he has worked for several high-profile companies, including:

• Lemonade
• Stryker
• Takeaway.com N.V.

In these organizations, he has held various roles such as:

• Recruiting Lead
• HR Operations Specialist
• Customer Experience Team Lead
• Customer Service Supervisor and Trainer

Education

Felix has a strong educational background in communication and marketing:

• Bachelor of Applied Science in Communicatiewetenschap (Communication Science) from Universiteit Twente
• Master of Science in Marketing Communication, also from Universiteit Twente

Skills and Expertise

Felix's areas of expertise include:

• Recruitment
• Customer experience
• Marketing communication
• HR operations

His diverse skill set has enabled him to contribute significantly to attracting top talent and improving customer service offerings in the companies he has worked for.

Recent Achievements

In 2023, Felix obtained a new certification as a Certified DEIB (Diversity, Equity, Inclusion, and Belonging) Specialist from AIHR (Academy to Innovate HR).2 This certification demonstrates his commitment to fostering inclusive work environments and staying current with important HR trends.

Felix Michaelis is known for his valuable contributions in enhancing employee culture and helping companies achieve their business goals through effective talent management and customer service strategies.