Rutgers University

Rutgers, The State University of New Jersey-New Brunswick

Product Lead, Device Setup Experience at Amazon

New York, New York, United States

- Lead the Frustration-Free Setup (FFS) product portfolio, integrated into over 100 million devices- Own strategic direction for six technical products across three multidisciplinary engineering teams, including cloud services scaled to millions of customers each day- Ship Amazon's first device-setup-as-a-service offering (B2B2C), enabling device makers and service operators to have simpler device setup experiences for their customers- Obsess over end-customer and device maker needs and wants, refining product strategy, feature design, and technology approach for device setup across all Amazon and third-party devices- Drive roadmap, risk and resource reviews with senior leadership- Have strategic oversight of pivotal, cross-team and cross-brand initiatives, coordinating across design, engineering, marketing, business development, and business intelligence

Amazon

Senior Product Manager - Technical, Device Software and Services

- Drove the product strategy and execution for first commercially available Verizon-branded asset tracker- Led team to launch Verizon’s first IoT accelerator program, ThingSpace Ready- Created long term technical strategy for Verizon's Global IoT developer program- Developed product concept and execution for Verizon’s first branded wearable- Launched wearable reference kit with 3 major wearable partners and work directly with partners to implement

Verizon

Manager, Enterprise IoT Product Management

- Built advanced prototypes and products, to support Verizon’s explorations into new or adjacent markets.- Engineered innovative software solutions for IoT and wearable devices- Architected and oversee hardware device engineering (Electrical, RF, Mechanical, Optical, Sensors)- Partnered closely with industrial design, software, mechanical engineering, RF, manufacturing and all other disciplines to bring a product to market- Helped lead discussions with several major partners to evaluate partnership opportunities in emerging markets for Verizon- Push innovative ideas to reduce overall cost of deliverables with improved quality and time to market

Technical Product Manager, Device Technology

- Managed company-wide requirement & test case lifecycle management tool and process- Managed several IT sub-contractors- Device requirement front door: Interfacing to other groups including marketing, testing organizations, and open development- Seeked out and integrate technologies from innovative, game-changing companies into Verizon Wireless device requirements- Leveraged cross-business unit (Verizon and Verizon Wireless) resources and technologies to create innovative solutions to device related problems that could be integrated into future device requirements- Leveraged social media tools to understand device impacts on customer experience

Senior Analyst, Device Technology

- Assisted in analyzing and publish Network Portfolio Project Priorities- Assess, Define and Enforce – Process, Standards, Upfront Resource Assignments- Interfaced to other groups (Marketing, Information Technology, Network Organizations) for inward requests, status, etc.- Managed the centralized process for collection, analysis and reporting of New Product Development Requests

Analyst, Network

- Worked with project managers and associate directors to create automated executive level reporting tools used on a propriety database.- Collaborated with the contract and new product development directors to create tools to identify trends and inconsistencies from within the database.- Assisted in the creation of an internal organizational site to act as a repository for all information related to projects being worked on by the organization.

Quentin Robinson