Desiree Duncan is a highly experienced and knowledgeable Senior Business Systems Analyst with over 10 years of experience in healthcare payor enrollment, billing, and claims processing initiatives. Desiree has worked extensively with Medicare Advantage and Medicaid regulatory initiatives to assist clients in becoming compliant with federal programs such as CAQH Core and Health Insurance Exchanges under the Affordable Care Act. Her expertise extends to PBM operations management and pharmacy claims.

Desiree is a graduate of Ball State University, where she studied BS in Education, with a minor in Computer Science. She currently holds the position of Business Systems Senior Advisor at NTT DATA Services, after working as Manager, Operations Support at Walgreens Health Initiatives, Business Analyst & Project Manager at WellCare Health Plans, and Software Engineer at Getronics.

Desiree's core skills include Business Analysis, Project Management, Software Design, Testing, and Client-Facing Roles. She is a dedicated professional with a strong track record of delivering valuable results to clients.