New Horizon Computer Learning Center, Texas

Southeast Missouri State University

Sumner High School

MODIS

Dallas, Texas, United States

Computer Science Corporation  (CSC)/Modis

Accountant

Analyzed 32 loans, per day, to include FHA, Conventional and 3rd Party loans, with a 90 to 95% approval rating. Performed at a high level, saved the company 40% over the previous year.  Audited and monitored investor guidelines for processors. Performed quality control measures for processors in the US and the Philippines. Qualified and quantified questions for the Write-Off team.  Performed quality checks by accurately reviewing loans, reaching investor guidelines and proposing alternative financial solutions.  Performed system procedural test.  Analyzed and determined Root Cause analysis for loans.  Insured that the loan gains/losses were within investor guidelines.  Determined and reclassified corporate advances.  Served as subject matter expert and mentor.

JPMorganChase

Operation Senior Analyst

Analyzed 30 to 40 contractual disputes daily.  Researched and analyzed contracts, resulting in $120,000 savings, annually.  Processed refunds and collected from customer’s accounts. Researched and processed chargebacks.  Effectively communicated to upper management on revenue distribution and/or deficiency concerns.  Processed daily entries to the Cash Management accounts.  Designed, implemented and utilized spreadsheets for tracking accounts and balances. Wrote-off account balances. Corrected accounts and balances, prior to collection or refunds.  Scheduled meetings to discuss problems, resolutions and briefings.  Reported progression of issues that were being tracked.  Maintained password security for certain systems or operations.  Added and maintained personnel to selected reporting systems.  Maintained accurate records for all reports.  Processed manual charges.  Transferred funds.

ATX Technologies, Inc

Revenue Accountant

As a counselor for SLATE, St. Louis Agency on Training and Employment, my responsibilities was to test, setup training and to find employment for our customers.   I would contact qualified customer for jobs when companies would contact SLATE with job openings. Also, SLATE employed economically disadvantaged teenagers for summer work programs.

SLATE

Counselor

Thyatria Cowins