Debojyoti Mitra has an impressive background in managing large portfolios for market leaders in customer relationship management, ERP, and cloud solutions. With over a decade of experience, he has successfully driven key account metrics, including customer satisfaction, revenue, renewal, and profitability. His expertise and skills include account management, relationship management, project management, and business analysis across diverse industries, including telecom, banking, healthcare, and credit card processing.

Mitra studied at renowned institutions such as Birla Institute of Technology, Mesra, and The University of Western Ontario - Richard Ivey School of Business, where he completed his MBA. His professional journey includes working at prestigious organizations such as Salesforce, where he served as Director of Customer Success Management and Senior Principal of Customer Success Management for retail and CPG. He also worked at OSI Digital, The Hackett Group, Red Hat, and Zensar Technologies.

With expertise in managing large-scale, globally distributed projects using industry best practices and tools, Mitra has practical experience in strategy, customer relationship management, pre-sales, and requirements definition. His zeal for professional growth and contribution to strategic planning and execution has helped him achieve success in his career.