Yana Carstens is the Chief Design Officer and Founder of Sentio Design, a company that helps FinTech and EdTech businesses design products that customers love, utilizing mixed methods within user research, product strategy and product design. With an educational background in BFA, Graphic Design with a focus on Interactive Design at Kendall College of Art and Design, and ISBA, International Business and Economics at Aquinas College, Carstens has spent over a decade building her professional experience and expertise as a Product Design Mentor at Thinkful, Design Leadership Forum at InVision, Director of Product Design at GPShopper, and Sr. Experience Architect at Lextech Global Services, among other roles. Carstens is passionate about human-centered design and ensuring that technology serves humanity. You can reach out to her by email or text, or find her on LinkedIn or the Sentio Design website.