Francisco Díaz is a highly experienced Informatics Engineer with a Master's degree in IT Management. With over ten years of leading SAP Business One projects under PMI best practices, he's also skilled in database maintenance for SQL and Oracle and specializes in creating Business Intelligence applications and improving processes. He cultivates understanding and skills in ITIL and Cobit framework management of IT services, and has vast knowledge of production, accounting, financial, and logistics processes. Francisco is also skilled in designing and implementing KPIs to achieve business objectives. He's a proficient user of virtual training and education platforms and excels at working under pressure, taking on challenges, and resolving problems. He's held managerial or consulting positions at Energy Services del Peru S.A.C. and Grupo 360, among other high-profile companies.