Mitch Gibbons is a highly experienced Director of Customer and Employee Experience. He earned his education at the prestigious University of Sydney and went on to develop a wealth of diverse experience in various fields, ranging from membership coordination to sponsorship management, and coffee shop ownership. After several years in the corporate ladder, he joined Katzion as the Director of Customer and Employee Experience, ensuring the satisfaction of the customers and the members of the organization.

Over the years, Mitch Gibbons has honed his skills in customer acquisition, retention, and experience. He also has exceptional digital marketing and CRM expertise, evident from his roles in Volkswagen Group Australia. Before entering the corporate field, he has also worked as a Key Account Manager and a Corporate Sales Executive for the South Sydney District Rugby League Football Club (Rabbitohs). Additionally, he has experience working as a Barista and Membership Coordinator, proving his versatility and ability to adapt to different roles.