Fatima Ashfaq

Fatima Ashfaq is a customer champion with a deep passion for learning and excelling in different industries. With a background in fast-paced high-growth startups, she specializes in designing processes and leading customer-centric teams. Boasting 5 years of experience as a Project/Account Manager, Fatima leverages her expertise in Agile Methodologies to tackle project bottlenecks efficiently, even in challenging scenarios involving tight deadlines, evolving requirements, and remote teams. Her dedication to user experience is evident in her empathetic approach to enhancing human interaction and communication. Her diverse skill set includes proficiency in project management tools like JIRA, Atlassian Confluence, LeanKit, and Wrike, as well as software such as Zendesk, Adobe Premiere, and HTML/CSS. She holds multiple certifications in project management, Agile methodologies, DevOps, and more. Fatima holds a Bachelor's degree in Computer Science from Air University and has held key roles, including Customer Success Manager at Integry and positions at various organizations spanning project management, web content management, and consulting.