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    Farshid Ketabchi

    Management consultant and product manager with focus on AI-powered customer experience

    Farshid Ketabchi is a seasoned software technologist, management consultant, and marketer with over 15 years of experience in defining, designing, and developing software products for target markets, emphasizing exceptional customer experiences.

    His expertise spans various domains, including management and technology consulting, product management, product marketing, alliances, competitive intelligence, M&A, evangelism, and blogging, with a solid background in software engineering and UI/UX development.

    Farshid's proficiency covers a wide range of segments and technologies such as AI, contact centers, cloud computing, customer experience management, e-commerce, IoT, analytics, business process management, information management, and business rule management.

    His educational achievements include a Master's in Computer Science with AI concentration, a Bachelor's with a double major in Math and Computer Science, a certificate in Marketing from UC Berkeley Ext., and a certificate in leadership and team management.

    Farshid has held key roles at prestigious organizations like Accenture, PwC, Medallia, Snapfish, Genesys, EMC, IBM, and NetManage, showcasing his expertise in management consulting, product marketing, competitive intelligence, and various other strategic areas.

    His contributions to the field of technology and marketing reflect his passion for innovation and his dedication to delivering high-quality solutions to customers.

    Farshid Ketabchi
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    Location

    San Francisco Bay Area