Suggestions
Fang Cheng
CEO & Founder at Linc | Gen 3 CX Automation
Fang Cheng is the Founder and CEO of Linc, an innovative conversational CX Automation platform tailored for the retail sector, revolutionizing commerce with advanced technology.
With a strong academic background, Fang Cheng holds a Ph.D. in bioinformatics from New York University and a B.S. in Life Sciences from Fudan University.
Having co-founded a business acquired by Amazon, Fang Cheng combines her entrepreneurial spirit with a passion for enhancing customer experiences at Linc.
As a leader, entrepreneur, and mother, Fang Cheng has led teams of technologists and customer-focused professionals at Linc to empower brands in delivering exceptional customer experiences.
She has been associated with prestigious organizations such as the Forbes Technology Council and has a diverse professional experience ranging from quantitative strategy to executive roles in technology and retail businesses.
