Faith Thomas

Problem-solver in technology and data-driven function. Certified Scrum Master, Program Manager, and BI Business Analyst.

Faith Thomas holds a B.A. Degree from the University of California, Irvine. She has a strong background in Business Intelligence and Analytics, having held key roles in notable organizations.

Currently, she serves as the Director of Business Intelligence and Analytics at Genesys. Prior to this role, she functioned as the Director of Business Intelligence / Analytics at Genesys, specifically in the PureEngage Cloud Outbound division.

Faith Thomas also has a history with Genesys as the Director of Mobile Client Services for Outbound Mobile Marketing. She previously worked at SoundBite Communications as a Director of Professional Services, demonstrating versatility across different sectors.

Her career journey includes experience as the Principal Solutions Supervisor for Enterprise Product Operations at Pacific Research Group, showcasing her expertise in managing and supervising essential business operations.