Jim Codik is a highly skilled digital transformation expert with extensive experience in professional services, customer success, and support executive. He has been recognized for his ability to improve customer experiences, increase profitability, and optimize processes in several companies. With a broad educational background from California Polytechnic State University and USC, Codik has worked in leadership roles at notable companies such as KPMG US, RingCentral, Bluewolf (an IBM Company), Model N, salesforce.com, and NetApp. His expertise includes cloud, CRM, CPQ, CLM, and SaaS startup specialist partnerships. Codik has a firm grasp of change management and maximizing value for customers through process optimization and executive relationship management. His most notable accomplishments include increasing service booking by restructuring sales and delivery models, overseeing partner relationships with consulting firms, and successfully implementing solutions up to $15M per engagement.